Multi-Check Inspection & Diagnostics Services

Fixing your transmission problem right begins only after correctly diagnosing your problem. Ultimately, this is why we insist on performing our exclusive Transmission Multi-Check Inspection service on every car before we do any transmission repair. We have the technology to pin-point the root of your transmission problems so that we do not have to guess at what it will take to properly repair your vehicle. Did you know that over 50% of the vehicles we perform our Multi-Check Inspection on only require a minor repair?

Our exclusive Multi-Check Inspection & Diagnostics Services includes ALL of these checks:

  • Check the level and condition of your transmission fluid
  • Check the level and condition of transfer case and differential fluid, where applicable.
  • Perform a road test, to experience first-hand any problems you have noticed, and to evaluate your car’s performance including:
    • Initial engagements
    • Each drive range
    • Upshift timing
    • Upshift quality
    • Downshift timing
    • Downshift quality
    • Passing gear
    • TCC engagement
    • Neutral
    • Reverse
    • Noises
    • Vibrations
    • 4×4 performance
    • Park-hold

Your vehicle will be placed on a lift to inspect the controls under the vehicle for any possible cause of the problem external to the transmission including:

  • Shift linkage or cable
  • Vaccuum connections
  • TV/detent cable/linkage
  • Engine performance
  • Harness connections
  • Ground connections
  • Engine idle
  • Mounts
  • Final drive
  • Axles and shafts
  • U-joints/CV joints
  • Fluid retention
  • Pan gasket
  • Wire condition
  • Scan the computer for trouble codes.

Your Allstate expert technician will diagnose many transmission problems through this external diagnostic and recommend the right repair for you. However, our expert diagnostics don’t stop there. If an initial check doesn’t diagnose your problem, we still won’t recommend a rebuilt transmission service until we know EXACTLY what is causing your problem.

Computer Diagnostics 
Without our advanced computer diagnostics, there is no way to tell whether or not your problem is actually the transmission or it is only transmission related. Did you know, many transmission problems start in the computer system of today’s vehicles? If your transmission receives the wrong signals from your vehicle’s computer system, it can respond as if the transmission needs to be replaced. But with the Allstate Computer Diagnostic Service, we are able to accurately determine if an electronic component is affecting your transmission’s shifting or overall performance and includes:

  • Using a computer system scanner to retrieve any trouble codes and to determine the probable cause. All critical computer systems in the vehicle are checked for trouble codes, because a variety of systems could cause driveability issues.
  • Reviewing the computer system data against our technical database.
  • Connecting the Shift-O-Matic in order to see whether the problem is inside or outside of the transmission in the computer system.

Your certified Allstate Center Technician will also:

  • Check the electronic components
  • Check the solenoids and sensors
  • Check the wiring that effects the transmission, solenoids and sensors

After such testing is complete, we are able to determine if an electronic component or part needs to be replaced or if another service may be required. You should know, it is our comprehensive diagnostic approach that sets Allstate apart, so that you only get the repair you need and your car, truck or SUV is back on the road as soon as possible. 

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